Shipping and Delivery
SHIPPING METHODS AND COSTS
Australia – Standard Shipping
All orders over $150 with a delivery location to Australia will receive complimentary free shipping. All orders under $150 will receive a charge of $10 shipping, which is applied at cart throughout the checkout process.
Orders are sourced and dispatched from our Melbourne warehouse. We aim to dispatch all orders within 48 hours after purchase. It may take up to 5 working days during any specials or new range release.
Australia – Express Shipping (Auspost)
Express Shipping orders are typically processed within 2 days pending availability and credit card verification. Once processed your order will be dispatched by express post (Auspost).
NOTE: Delivery cannot be made to a PO Box.
Expect delivery to take 2-3 days for east coast deliveries and 5-7 days for west coast deliveries.
VIDAACTIV orders include tracking information
To track your order please email us – firstname.lastname@example.org– with your name, contact number and invoice number